Vivio Technologies
Welcome to Vivio Technologies, a community-focused hosting company.
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Your privacy is important to us. We want you to feel comfortable using Vivio Technologies' services.

Because we gather certain types of information about the users of Vivio Technologies' services, we feel you should fully understand what information we gather and how we use that information.

Vivio Technologies' employees are required to familiarize themselves with this privacy policy as a condition of their employment, and any employee violating the policy is subject to disciplinary action.

What Information Does Vivio Technologies Gather?

When you register for a Vivio Technologies account, Vivio Technologies obtains contact information, such as your name, address, and phone number, as well as payment information, such as your credit card number.

When you use Vivio Technologies' service, our systems record information about your session, such as the dates and times of use, and the specific internet address assigned to you. Vivio Technologies also tracks requests you make for information on Vivio Technologies' products and services, and responses you provide to Vivio Technologies' surveys.

Finally, Vivio Technologies keeps records of your payment history and communications you have with Vivio Technologies' support team. Except in extraordinary circumstances (when we receive a court order to protect the company's rights or property, or in emergencies where someone's safety is at risk), Vivio Technologies does not keep track of what sites you visit when you are using the service.

What Does Vivio Technologies Do With This Information?

Vivio Technologies uses the information it gathers in order to provide you with the best online experience possible. As you might expect, contact information is used to contact you concerning your account and our company. Payment information is used to validate your identity and to bill you for the services and products you order. Information on your online sessions is used to allocate system resources and to ensure compliance with Vivio Technologies' Acceptable Use Policies (AUPs).

Information on your communications with Vivio Technologies' support team is used to address the issues raised by your communications. In addition, Vivio Technologies regularly sends out mailings regarding the operation of its service and other goods and services that it believes may be of interest to you. You may request that Vivio Technologies not send you mailings relating to other goods and services at the URLs listed in this section or send an e-mail to privacy@viviotech.net. Vivio Technologies reserves the right, however, to send bulletins and other important information regarding the service at its discretion.

Does Vivio Technologies Share Subscriber Information With Third Parties?
Vivio Technologies will not share or disclose information regarding its subscribers except:
  1. When we receive legal process such as a court order.
  2. When reasonably necessary to protect the company's rights or property
  3. In emergencies where someone's safety is at risk.

You should be aware, however, that any information that you disclose in a public space such as a chat room, bulletin board, or personal website, Vivio Technologies' DNR domain registration is freely available to anyone else visiting that space. Vivio Technologies cannot safeguard any personally identifiable information you disclose in these locations, nor can it ensure that information you voluntarily supply to third parties remains private. Please review the privacy policies of third party sites you frequent to ensure that your privacy preferences are respected.

How Can I Correct or Update the Information?

To request a copy of the contact Vivio Technologies has on your account, send an e-mail request to privacy@viviotech.net. You may correct that information as appropriate by returning a message to the same address. Please keep in mind that under Vivio Technologies' Acceptable Use Policies (AUPs), subscribers are required to provide Vivio Technologies with current contact and billing information. Vivio Technologies may require a copy of a government issued form of identification before disclosing billing information or before making changes to the billing or contact information on an account.

What Happens to the Information if I Leave Vivio Technologies?

If you ever leave Vivio Technologies, Vivio Technologies will normally delete your personally identifiable account information when it is no longer useful for record-keeping purposes, unless we are under a legal obligation to retain it. We preserve account information for a period of time in the event you wish to reactivate your account. In the event of any accounting irregularities, Vivio Technologies reserves the right to retain your contact and billing information as necessary to resolve the matter.

Changes to This Policy and Questions About Privacy

Vivio Technologies reserves the right to make changes to this policy. Those changes will become effective 30 days after notice of them is posted here.

If you have any questions about this privacy policy, please send them via e-mail to privacy@viviotech.net.