If you have a technical support issue that goes beyond the support that's covered by our Managed Support, our Extended Support option was developed just for you. Under extended support, our expert technical support staff will tackle just about any problem you can throw at them. The following are just a few of the potential problems that could be solved under Extended Support:

• Custom Software Installation and Configuration
• Custom Software Troubleshooting
• Installation of Custom Hardware
• Application Development and Support
• Application Training and Support
• Custom Hardware Failure Testing and Diagnosis
• Custom Software Failure Testing and Diagnosis
• Additional tasks as needed...

You do NOT have to be a Vivio Technologies hosting customer to purchase Extended Support.

"Custom Software and Hardware" can be defined as anything that's not included in your hosting package delivered to you origionally by Vivio Technologies.

*All support incidents must be pre-paid and come with no guarantees of any kind. Vivio Technologies agrees to make every reasonable effort to solve any problem that you require, however Vivio reserves the right to decline support if we feel we are unable to deliver your desired results. In the event that we are unable to fulfill the request, we will make every reasonable effort to help you find a solution through another resource.